Careers

A little about us...

TZOA is an exciting early stage Vancouver-based startup. Our vision is to manage the air in all built environments to maximize human health. Our main product HAVEN detects, acts and cleans your indoor air automatically; turning your existing HVAC system into a smart whole-home air filtration system.

TZOA has received invention awards from Popular Science and Time Magazine, and has seven patents for environmental, air quality and optical particle counting technologies.

We are a small team that values ambition, attention to detail, and personal development. Every individual in our company has a key responsibility that the team recognizes and respects. We provide flexible hours,  a dog-friendly workplace, a healthy environment, and team-building activities.

Who we're looking for...

You are inspiring...

creative and flexible. You can identify and focus on what’s-important-now in our organization and make the biggest impact.

You value transparency...

and have a get-stuff-done mindset. As an individual contributor, you understand the aspects of engineering success, taking initiative and leading by example.

You work well with others...

take pride in a job well done, and understand that in our company we are all accountable to each other.

You want to push the envelope...

overcoming big challenges in order to create something truly unique.

Open Positions

Operations Manager

What you’ll do:


As the Operations Manager you will be responsible for advancing our ability to rapidly scale our manufacturing by being the bridge between our engineering team and our supply chain. Maintaining and improving our relationships with our vendors and ensuring that we understand every step our components take from first articles to final assembly. You have a strong interest in electronics manufacturing but are focused on operations and quality.  

  • Develop strategies to ensure that Operations meet the company’s growth trajectory.

  • Work with the Sales organization to set production levels and optimize our cash conversion cycle.

  • Own the procurement of parts and other production materiel both directly with vendors and via our partnerships.

  • Be responsible for ensuring on-time production, continuity of supply and quality control for TZOA’s contract and in-house manufacturing output.

  • Report, analyze and control all operation production costs and metrics.

  • Develop product Statement of Work documentation and run RFQ processes for contract manufacturer engagement. 

  • Run our vendor selection and onboarding process.

  • Fully own and provide direction for production plans, manufacturing process development, finished goods quality, production equipment, work instructions and training.

  • Ensure on-going compliance with OEM partners white-label production requirements.

What would make you a strong fit:


  • Proven ability to own production and quality responsibilities for a consumer grade electronics product line.

  • Track record of delivering results regarding electronics parts procurement and production cost control.

  • Exceptional problem solving ability with a high sense of urgency.

  • Strong verbal and oral communication and desire for high visibility, direct reporting to C-level.

  • Degree in engineering or business preferred.

How to apply:


Please use our link on Bamboo HR: https://teamtzoa.bamboohr.com/jobs/view.php?id=30

Cloud Operations / Test Engineer

What you’ll do:


1. CLOUD OPERATIONS MANAGEMENT

  • Monitor production applications performance and uptime
  • Monitor managed cloud services performance and uptime
  • Configure alert rules for applications and infrastructure services
  • Respond to alerts, document incidents and execute recovery/mitigation playbooks
  • Create recovery playbooks for undocumented failure cases

2. SOFTWARE AND INFRASTRUCTURE TEST ENGINEERING

  • Design software test for validating applications (user level, functional level, regression tests)
  • Design infrastructure tests for testing managed services (load tests, integration tests)
  • Design client-facing application tests (mobile app, fleet management functional tests)
  • Design firmware functional tests
  • Run all software test suits manually, capture and retain test results
  • Use test automation frameworks to orchestrate system-level tests (combined hardware / client app / backend software behaviors)

3. CI / CD Management

  • Participate in the configuration of CI pipelines to include testing
  • Increase testing coverage in CI pipelines for all software projects

What would make you a strong fit:


  • 4+ years hands on experience in software test engineering
  • Experience with one of the major CI/CD platforms (MSTS, Jenkins etc)
  • 3+ years experience in Cloud operations, Azure preferred
  • Experience in an active cloud operations center – handling alerts, incident response, root cause analysis

How to apply:


Please use our link on Bamboo HR: https://teamtzoa.bamboohr.com/jobs/view.php?id=22

Grants Project Manager

What you’ll do:


1. GRANT WRITING

  • Identify and recommend grants to management that are aligned with strategic objectives

  • Work closely with a cross-section of team members to compile and approve grant applications

  • Track and report on grants through their lifecycle

2. B2B SALES & SUPPORT

  • Research and build briefing notes for the sales and marketing teams

  • Leverage various data sources such as proprietary content or media monitoring to provide unique insights 

  • Update management on market themes and key accounts

3. THOUGHT LEADERSHIP & TECHNICAL WRITING

  • Review news articles, blog posts, and instructional content on indoor environmental science, HVAC maintenance and indoor air quality

  • Draft & publish knowledge base articles and blog posts

4. BUSINESS ADMINISTRATION

  • Assist in daily business administration activities, such as updating internal policies, booking meetings, and taking notes during client engagements

What would make you a strong fit:


  • You have a business degree or equivalent 
  • You are tech fluent (Including Google for Business Suite)

  • You are an excellent communicator, written and verbal, and are quick to notice typos or grammar issues

  • You are independent, detail-oriented, and can work effectively under pressure

  • You have a strong inclination to look for solutions and recommend improvements

  • You are goal-driven, focused, and a self-starter

  • You have a high attention to detail

  • You are an excellent team player and enjoy collaborating with others

  • Bonus - any prior exposure to or interest in air quality or environmental science

  •  

How to apply:


Please use our link on Bamboo HR: https://teamtzoa.bamboohr.com/jobs/view.php?id=27

Customer Support Representative

What you’ll do:


1. FIRST LINE CUSTOMER SERVICE

  • First Line Customer Service Management
  • Inbound communications with our OEM, HAVEN & HAVEN Pro customers (answering phone calls, text messages and emails)
  • Outbound communications with our OEM, HAVEN & HAVEN Pro customers (placing phone calls & sending emails)
  • Responding to and resolving service tickets according to a service level agreement (SLA) policy
  • Gain and retain a deep technical understanding of TZOA’s products

2. THOUGHT LEADERSHIP / TECHNICAL WRITING

  • Reviewing news articles, blog posts, and instructional content on indoor environmental science, HVAC maintenance & indoor air quality
  • Drafting & publishing of knowledge base articles and blog posts

What would make you a strong fit:


  • You have 2+ years in a Customer Success role
  • You have strong computer skills (Including Google for Business Suite
  • You have experience with task & content management systems (Atlassian Jira, Confluence & Service Desk; or similar)
  • You have experience in HVAC, indoor air quality, environmental science, or related industry
  • You are an excellent communicator
  • You are independent, detail-oriented, and can work effectively under pressure
  • You have a strong inclination to look for solutions and recommend improvements
  • You are goal-driven, focused, and a self-starter
  • You have a high attention to detail
  • You are an excellent team player and enjoy collaborating with others

How to apply:


Please use our link on Bamboo HR: https://teamtzoa.bamboohr.com/jobs/view.php?id=29

Benefits & Perks

Competitive total compensation package

3 weeks annual vacation

Work from home one day per week

Pet friendly office

On-site shower & laundry facilities

Full kitchen stocked with snacks & basic supplies

Fast-paced startup energy

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